All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM (*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request it to [Serv...

Address : 167, Haeoreum-ro, Sokcho-si, Gangwon-doKOR address : 강원도 속초시 해오름로 167Building name : Sokcho Licen Ocean Park A, B Building How to visit Urbanstay (Transport) * Express Bus Terminal -> Walk ① Express Bus Terminal ->Walk 50m to the left of the Sokcho Express Bus Terminal.② Cross the pedestrian crossing (towards Compose Coffee)③ Cross the pedestrian on the right (towards GS25)④ Wal...

  Complimentary parking for 1 vehicle per room in the surface and underground (B1-B3) parking lots of buildings A and B. Parking registration is required: You can check the registration link in the text message on the day of check-in.* Parking fee is non-refundable if not registered * If the parking lot is full, you can park at Le Collective Sokcho Beach branch (15 minutes walk).* Parking ...

Luggage storage room : Building A, 3rd Floor The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in. Hours of operation: 24 hours (available until 18:00 on the day of check-out/ CCTV installed) * Luggage without a tag or left for more than 7 days may be discarded in accordance with our lost and found policy. * The operator is not respon...

Lighting Please insert the card key on the front wall after entering the room. The room light can be adjusted by a controller in the bedside/living room/room.   WIFI ID: urban_room number / PW: None (auto-connect)ex. if your rooom numbe is 123 : urban_0123 If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.

TV Washing machines Hairdryers Steamers

-Induction stove-cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of smoke (meat, fish, etc.)

Air conditioning can only be operated by remote control,Heating can only be adjusted from a controller at the bedside in the room or in the living room.   Air Conditioning Operation Method │ Operable only via remote control ※ The air conditioner does not operate in the winter. Please open the window to adjust the temperature. (November to February)※ After the air conditioning turns off, a gentl...

✔️Amenities  We prepare one night's worth of amenities upon check-in. Extra amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) Extra amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (once per stay)Bath mat (once per stay)Bath towel (once per stay)Coffee...

You can check out without any additional procedures until 11 AM   Late check out 1) Please inquire to [Service request link] by 10 AM on the day of check-out (10,000 KRW/hour)2) It may not be available depending on the room reservations and preparation status. You may also contact us via the mobile front desk or email. If link payment is difficult, alternative payment options are available.   L...

Trash disposal will be carried out during the cleaning (Paid service/ request via mobile front desk one day before) When you’re check out - General waste: throw it away in trash bin - Food waste: Seal up the food waste with disposable plastic bag under the sink→ Leave it in the kitchen   If you prefer to dispose of your own waste,Please purchase your own pay-as-you-go bags and use the recyclin...

Terms& conditions Your room may be shared within the occupancy standard. Exceeding this limit will result in additional fees. (Infants under 36 months of age are not counted in total occupancy.) Guests under the age of 18 must be accompanied by a legal representative. (ex) an adult who has the right of parental authority. Pets are not allowed in the hotel. The hotel will not be liable for any ...