All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM(*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request the early chec...

  Address : 11, Yeongnanghaean 8-gil, Sokcho-si, Gangwon-doKOR address : 강원도 속초시 영랑해안 8길 11Building name : Submit Bay   How to visit Urbanstay (Transport) * Sokcho Express Bus Terminal -> Bus ① Walk 100m to the right of the Sokcho Express Bus Terminal② Express Bus Terminal Bus stop③ Take bus No.1, 7, 9 (towards EXPO)④ Get off [Yangwoo Apartment bus stop]⑤ Walk 50m  (Building name: Summit...

From July 10, 23, You may only park through "Kakao Valet Service” (7,000 won/day)   [Parking] You can park with "Kakao Valet" and you can get information at the entrance of the underground parking lot on the first floor of the building. (Maximum 1 vehicle per room)Parking is not allowed when the parking lot is full, and please use the nearby parking lot at your own expense.*In the absence of pa...

  Luggage storage room : 2F, Room 203 The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in. Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) *If you do not have a luggage tag or leave your luggage for over 30 days, disposal procedures will be carried out in accordance with the lost and found polic...

If the room lights do not turn on, check the status of the switch at the entrance. WIFI ID: urban_room number / PW: None (auto-connect)Ex. If you are in Room 123: urban_0123*If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.      

TV Netflix and Youtube are available (Please use your personal account.)If you use a personal account, please make sure to log out before checking out.If you see "No input signal" on the TV screen :① Please check if the HDMI cable is connected properly to the selected input socket.② Turn off the power to the set-top box behind the TV, turn it back on, and wait 5 minutes to connect.   Washing m...

-Induction stove   ▶How to use : After unlocking the lock button, touch the power button for 5 seconds > adjust the temperature with the "+" button and then use it -cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of sm...

Heating Press Power(no.4) → Heat (no.1) button*For adjusting the temperature, Turn the control wheel (no.2) Hot water Press Power(no.4) → Hot water (no.3) button*For adjusting the temperature, Turn the control wheel (no.2) The heating system is activated when the button is touched. The thermostat. Hot water is activated when the button is touched. (Hot water is supplied 24 hours a.m. ) This i...

Amenities  We prepare one night's worth of amenities upon check-in. Additional amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) *Additional amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (provided once per stay) Bath mat (provided once per stay) Ba...

You can check out without any additional procedures until 11 AM   Late check out 1) Late checkout cannot be requested in advance. Please inquire at the mobile front desk by 10 AM on the day of check-out(10,000 KRW per hour) Unless there’s no other reservation, the latest check-out time you may stay is until 2 PM. (*It may not be available depending on the room reservations and preparation statu...

Trash disposal will be carried out during the cleaning (Paid service/ request via mobile front desk one day before) When you’re check out - General waste: throw it away in trash bin - Food waste: Seal up the food waste with disposable plastic bag under the sink→ Leave it in the kitchen If you’d like to take out the trash yourself, there's a designated area where you can dispose of your trash b...

Terms& conditions Your room may be shared within the occupancy standard. Exceeding this limit will result in additional fees. ( Infants under 36 months of age are not counted in total occupancy. ) Guests under the age of 18 must be accompanied by a legal representative. (ex) an adult who has the right of parental authority. Pets are not allowed in the hotel. The hotel will not be liable for an...