All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM(*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request the early chec...

  Address : 5F-20F. 195, Haeoreum-ro, Sokcho-si, Gangwon-do, Republic of KoreaKOR address : 강원도 속초시 해오름로 195Building name : Hanrarisen Oceanpark #C    How to visit Urbanstay (Transport) * Express Bus Terminal -> Walk ① Walk 50m to the left of the Sokcho Express Bus Terminal ② Cross the pedestrian crossing (towards Compose Coffee)③ Cross the pedestrian crossing to the right (towards GS25)④...

  * You can use the parking lot in the building without registration. Please use an automatic parking lift tower at B1~B3(Maximum 1 vehicle per room for free) Ground parking lots(Level 1~4) are  for large vehicles and suv. Vehicles with the size of 5.4m length, 1.8 m height, and 2m width and 2 tons or less below are allowed for parking lift lower  All the vehicles SUV or Heights over 1.8m  ar...

Luggage storage room : 5F(Behind the information desk.)  The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in. Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) *If you do not have a luggage tag or leave your luggage for over 30 days, disposal procedures will be carried out in accordance with the...

Lighting Please insert the card key on the front wall after entering the room. The room light can be adjusted by a controller in the bedside/living room/room. WIFI ID: urban_room number / PW: None (auto-connect)ex. if your rooom numbe is 123 : urban_0123 If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.

TV Netflix and Youtube are available (Please use your personal account.)If you use a personal account, please make sure to log out before checking out.If you see "No input signal" on the TV screen :① Please check if the HDMI cable is connected properly to the selected input socket.② Turn off the power to the set-top box behind the TV, turn it back on, and wait 5 minutes to connect.   Washing ma...

-Induction stove-cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of smoke (meat, fish, etc.)

* Cooling and heating can be controlled by the controller next to the bed in the room or in the living room.   Air-conditioning Individual cooling (can be operated by each living room/room controller)Air conditioner onPress the COOL/HEAT button on the controller to display the snowflake icon (COOL) on the screen, press the ON button at the center to start the air conditioning operation. Then ad...

Amenities  We prepare one night's worth of amenities upon check-in. Additional amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) *Additional amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (provided once per stay) Bath mat (provided once per stay) Ba...

You can check out without any additional procedures until 11 AM Late check out 1) Late checkout cannot be requested in advance. Please inquire at the mobile front desk by 10 AM on the day of check-out(10,000 KRW per hour) Unless there’s no other reservation, the latest check-out time you may stay is until 2 PM. (*It may not be available depending on the room reservations and preparation status....

Trash disposal will be carried out during the cleaning (Paid service/ request via mobile front desk one day before) When you’re check out - General waste: throw it away in trash bin - Food waste: Seal up the food waste with disposable plastic bag under the sink→ Leave it in the kitchen   If you’d like to take out the trash yourself, there's a designated area where you can dispose of your trash...

Terms& conditions Your room may be shared within the occupancy standard. Exceeding this limit will result in additional fees. (Infants under 36 months of age are not counted in total occupancy.) Guests under the age of 18 must be accompanied by a legal representative. (ex) an adult who has the right of parental authority. Pets are not allowed in the hotel. The hotel will not be liable for any ...