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  • [Dongtan] Check-in
    All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM(*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request it to [Serv...
  • [Dongtan] Location
    Address : 14F-20F, 171, Dongtanbanseok-ro, Hwaseong-si, Gyeonggi-do, Republic of KoreaKOR address : 경기도 화성시 동탄반석로 171, 14F ~ 20F Building name : Hyosung Harrington Residence   How to visit 'Urbanstay' (Transport) * Incheon Airport - > Limousine Bus ① Incheon Airport Terminal 1 (1F, Gate 8), Terminal 2 (B1(Transit Center) , Gate 38) take Bus No. 8837② Metapolis bus stop (Intercity, Airport...
  • [Dongtan] Parking
    B2-5: 1 parking space per room (pre-registration required before departure) You can register for parking as soon as you receive your check-in instructions. Please note that parking registration takes up to 15 minutes to be reflected in the computer, so if you register just before you leave, you may be delayed. It is convenient to pre-register your car parking when you check in. Once re...
  • [Dongtan] Luggage Storage
    Luggage storage room : 19F The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in.  Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) *Luggage without a tag or left for more than 7 days may be discarded in accordance with our lost and found policy. *Please store your luggages or belongings except...
  • [Dongtan] Lighting, WIFI
    Lighting If the room lights do not turn on, check the status of the switch at the entrance. WIFI ID: urban_room number / PW: None (auto-connect)ex. if your rooom numbe is 123 : urban_0123 If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.
  • [Dongtan] Home appliances
    TV Netflix and Youtube are available (Please use your personal account.)If you use a personal account, please make sure to log out before checking out.If you see "No input signal" on the TV screen :① Please check if the HDMI cable is connected properly to the selected input socket.② Turn off the power to the set-top box behind the TV, turn it back on, and wait 5 minutes to connect.   Washing m...
  • [Dongtan] kitchen appliances
    -Induction stove-cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of smoke (meat, fish, etc.)
  • [Dongtan] Heating, A/C
      Floor heating and air conditioning can be controlled by the SIEMENS controller attached to the wall. The triangle arrow moves every time you press the left of the three buttons. If this arrow points to the shape of the sun, cooling/heating will be turned on, and if it points to the shape of the house, cooling/heating will be turned off. Turning the dial after setting the sun shape to lower ...
  • [Dongtan] Services
    ✔️Amenities  We prepare one night's worth of amenities upon check-in. Extra amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) Extra amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (once per stay)Bath mat (once per stay)Bath towel (once per stay)Coffee...
  • [Dongtan] Check-out
    You can check out without any additional procedures until 11 AM   Late check out 1) Please inquire to [Service request link] by 10 AM on the day of check-out (10,000 KRW/hour)2) It may not be available depending on the room reservations and preparation status. You may also contact us via the mobile front desk or email. If link payment is difficult, alternative payment options are available.   L...
  • [Dongtan] Trash disposal
    Trash disposal will be carried out during the cleaning (Paid service/ request via mobile front desk one day before) When you’re check out general waste: throw it away in trash bin food waste: Seal up the food waste with disposable plastic bag under the sink→ Leave it in the kitchen   If you’d like to take out the trash yourself, there's a designated area where you can dispose of your trash by ...
  • [Dongtan] Terms& conditions
    Terms& conditions Your room may be shared within the occupancy standard. Exceeding this limit will result in additional fees.( Infants under 36 months of age are not counted in total occupancy.) Guests under the age of 18 must be accompanied by a legal representative. (ex) an adult who has the right of parental authority. Pets are not allowed in the hotel. The hotel will not be liable for any ...