All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM(*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request it to [Servi...

Address : 5F-19F, 5, Yeondong 6 gil, Jeju-si, Jeju-doKOR address : 제주특별자치도 제주시 연동 6길5 Building name : Jeju 1st street the terrace (제주 1번가 테라스)   How to visit Urbanstay (Transport) * Jeju Airport - > Bus ① Take bus No. 365, 465, 466 from Gate 5 (Nohyeong/Yeon-dong)② Get off [Eunnam-dong bus stop] ③ Walk straight for 100 m towards 'The North Face' ④ Cross the 'Eider ' and turn right⑤ Cross...

Parking Complimentary Parking : B1F   Vehicles with the size of 5.1m length, 1.9m width, and 1.5m height 2 ton weight or less are allowed for parking.  All the vehicles listed below are not allowed for automated parking towers. - SUV/RV (including small suv, ray, kesper) - Electric vehicle - Large vehicle (Genesis G80, Benz , S-Class, BMW 6 Series, Audi A8 or higher)- All vehicles with un...

  Elevator operates odd-numbered floors or even-numbered floors  If you are on an odd-numbered floor and need to go to an even-numbered floor or vice versa, please use the emergency exit elevator located in front of unit 13 or go to the 2nd floor and use the elevator on the opposite side. In case of an emergency, please press the elevator emergency button. If you are staying on an odd-numbered...

Luggage storage room : 13F The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) on the day you check in. Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) *Luggage without a tag or left for more than 7 days may be discarded in accordance with our lost and found policy. *Please store your luggages or belongings except fo...

Lighting If the room lights do not turn on, check the status of the switch at the entrance.  Wifi ID: urban_room number / PW: None (auto-connect)ex. if your rooom numbe is 123 : urban_0123 If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.

TV  Netflix and Youtube are available (Please use your personal account.) If you use a personal account, please make sure to log out before checking out.   If screen shows “No Input Signal” -How to use: ① Make sure to check that your HDMI cable is well connected to TV② Please reset the main router behind the TV and wait for 5 minutes until it gets re-connected③ Once power is back on, make sur...

Kitchen appliances -Induction stove-cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of smoke (meat, fish, etc.)   Induction stove 1) Touch and hold the lock button for 2 seconds. 2) When the lock button light disappea...

Heating 1. Using the controller located on the wall, you can press the power button(Red box) for 2 seconds to turn it ON/OFF. 2. The screen with 'Out' is the state of out, Press the power button(Red box) button one more time lightly to turn on the heating. 3. You can adjust the temperature with the circular wheel located at the bottom left.   Hot water Hot water is provided 24 hours. If you ar...

✔️Amenities  We prepare one night's worth of amenities upon check-in. Extra amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) Extra amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (once per stay)Bath mat (once per stay)Bath towel (once per stay)Coffee...

You can check out without any additional procedures until 11 AM   Late check out 1) Please inquire to [Service request link] by 10 AM on the day of check-out (10,000 KRW/hour)2) It may not be available depending on the room reservations and preparation status. You may also contact us via the mobile front desk or email. If link payment is difficult, alternative payment options are available.   L...

- Trash disposal is carried out upon departure or upon request for room cleaning (Paid service/One day notice required).  *When you’re check out - General waste: throw it away in trash bin - Food waste: Seal up the food waste with disposable plastic bag under the sink→ Leave it in the kitchen   [Trash Disposal service] Requirement : Guests staying for 3+ nights-If you do not request it, it wil...

Terms& conditions Your room may be shared within the occupancy standard. Exceeding this limit will result in additional fees. (Infants under 36 months of age are not counted in total occupancy.) Guests under the age of 18 must be accompanied by a legal representative. (ex) an adult who has the right of parental authority. Pets are not allowed in the hotel. The hotel will not be liable for any ...