All Urbanstay branches are contactless and do not have a front desk.Around 13PM on your check-in day, you will receive a check- in information email.(Room number & password) Check in From 4PM(*The check-in time may vary depending on the packages)You will only be able to enter your room from the check-in time.   Early Check in 1) From 1:00 PM on the day of arrival, you can request it to [Servi...

Address : 5F-19F, 5, Yeondong 6 gil, Jeju-si, Jeju-doKOR address : 제주특별자치도 제주시 연동 6길5 Building name : Jeju 1st street the terrace (제주 1번가 테라스)   How to visit Urbanstay (Transport) * Jeju Airport - > Bus ① Take bus No. 365, 465, 466 from Gate 5 (Nohyeong/Yeon-dong)② Get off [Eunnam-dong bus stop] ③ Walk straight for 100 m towards 'The North Face' ④ Cross the 'Eider ' and turn right⑤ Cross...

[Parking Entrance] [Parking information] Please use the mechanical car park on the basement level(B1) of the building.  Permitted vehicles : Only vehicles with a length of 5.1m, width of 1.9m, height of 1.5m and weight of 2 tonnes or less are permitted to park. Restricted vehicles : SUV / RV (including all small SUV, Ray, Casper), Electric vehicles, Large vehicles (Genesis G80, Mercedes-Benz...

  Elevator operates odd-numbered floors or even-numbered floors  If you are on an odd-numbered floor and need to go to an even-numbered floor or vice versa, please use the emergency exit elevator located in front of unit 13 or go to the 2nd floor and use the elevator on the opposite side. In case of an emergency, please press the elevator emergency button. If you are staying on an odd-numbered...

  Luggage storage room : 13F (Please follow the signs in the hallway after exiting the elevator) The password for the luggages storage via a check-in message (email / Kakao Talk / SMS) 2 days before check-in & on the day you check in. Operation time: 24/7 (Available until 18:00 on the day of check-out, CCTV is installed) *Luggage without a tag or left for more than 7 days may be discarded i...

Lighting  If the lights don't turn on, Please flick the bulk light switch located on the entrance wall. Wifi ID: room number_urban / PW: None (auto-connect)ex. if your rooom numbe is 123 : 0123_urban If the WIFI connection is unstable, you may use the WIFI that starts with the NEXT strongest signal.

1. TV    (1) Urbanstay Jeju Airport OTT Service OTT services: Netflix ・ YouTube ・ Disney+ ・ Tving (All services require a personal account) Please log in to your personal account to use the service, and be sure to log out before leaving.   (2) How to solve 'No Signal' If the issue is not resolved after step 3, please check the power of the set-top box behind the TV and reconnect it. (This m...

Kitchen appliances -Induction stove-cooking pan and pot-Cutlery sets (plate,cups, spoons, knives , wine glasses etc)-Microwave-Coffee machine-Electric Kettle -Dish soap & Disposable sponge *We do not provide seasonings*You can’t cook the food that generates lots of smoke (meat, fish, etc.)   Induction stove 1) Touch and hold the lock button for 2 seconds. 2) When the lock button light disappea...

Heating Heating Operation Period Winter Season (December – March) : Air conditioning is not operated (heating only). Transition Seasons (April, November) : Both heating and air conditioning are operated.   1. Using the controller located on the wall, you can press the power button(Red box) for 2 seconds to turn it ON/OFF. 2. The screen with 'Out' is the state of out, Press the power button(R...

✔️Amenities  We prepare one night's worth of amenities upon check-in. Extra amenities are available for up to 3 nights upon request.(Amenity requests over 3 nights may incur additional charges.) Extra amenities will be provided based on the occupancy standardㄴ1 face towel, coffee capsule, water    (Per person) Room slippers (once per stay)Bath mat (once per stay)Bath towel (once per stay)Coffee...

You can check out without any additional procedures until 11 AM   Late check out 1) Please inquire to [Service request link] by 10 AM on the day of check-out (10,000 KRW/hour)2) It may not be available depending on the room reservations and preparation status. You may also contact us via the mobile front desk or email. If link payment is difficult, alternative payment options are available.   L...

※ Trash disposal is carried out upon departure or upon request for room cleaning (Paid service/One day notice required)※ Please separate your garbage and recycling and place them in front of the shoe rack in your room before you leave.※ Please place food waste in disposable plastic bags provided in the kitchen, seal them and store them in the sink.※ To ensure the hygiene of common areas in the ...